Support · Account and security
I forgot my password
Use the contact form with the topic “Account and security”, from the email address you signed up with. We'll confirm it's you and help you back in.
Lost the phone with your authenticator app? Log in with one of the recovery codes you saved when you turned on two-factor login. If you don't have those either, say so in the same message and we'll turn two-factor login off after confirming it's you.
Never send us your Seller API secret or your password.
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Still stuck? Contact support.